Basement Waterproofing in Tuxedo Park, NY
Challenge
When a homeowner in Tuxedo Park, NY, reached out to us with a troublesome water intrusion in their basement, we knew exactly how to help. Dealing with water leakage can be daunting, but at The Basement Transformer, our mission is rooted in providing solid, reliable solutions and making sure every customer journey is nothing short of remarkable. First up, a phone call set the wheels in motion, putting the homeowner in touch with our Appointment Center team, who promptly scheduled a home inspection.
Solution
Our Transformation Specialist then paid a visit, inspecting the basement thoroughly to understand the extent of the water intrusion problem. The diagnosis? The basement needed robust waterproofing to put an end to the homeowner's challenges. Installation was the next step in our journey together.
Our chosen solution? The reliable CleanSpace and SaniDry Sedona systems. CleanSpace liner, perfect for keeping basements dry and clean, was carefully fixed to the walls, redirecting water into a drainage system away from the home, while the SaniDry Sedona — one of the most efficient and quietest systems -- worked its magic in lowering humidity and filtering the air.
Handled diligently by our expert foreman and a team of installers, the installation process was smooth, swift, and left the homeowner's basement transformed — dry, comfortable, and healthier than ever before. Post-installation, our team made it a point to leave the work area spotless, reaffirming our commitment to a hassle-free customer experience.
